Featured Surveys/Audits

Caring Factor Survey (CFS)

Survey #006: 1 page, 12 items.

This is a survey that measures the patient’s perception of the healthcare providers’ caring while in a particular facility. This survey is based on Watson’s theory of caring. There are 10 items about how the patient feels regarding the care he or she is currently receiving from the staff; these items are followed by a demographic statement and a quality statement. The information the patient provides by completing this survey will help us understand how patients perceive caring more clearly and will improve the caring experience for patients and their families/significant others while they are at a facility. The return of this survey will be considered the patient’s consent for us to use his or her responses to better understand perception of caring as reported by the patient or patient’s family member. This 12 item survey is a reduced version of the original 20 item survey which can be purchased from Springer Publishing in the book Measuring Caring (eds. Nelson & Watson, 2012). By selecting this link, one will find a 20% discount for this publication.


Caring at the Core (CatC)

Survey# 194: 16 pages, 121 items.

This survey battery combines the following: The Healthcare Environment Survey (HES), the Caring Factor Survey (CFS), the Caring Factor Survey – Caring for Self (CFS_CS), demographics and an RBC Audit. The HES measures job satisfaction using socio-technical systems (STS) theory. The CFS and CFS_CS use Watson’s theory to measure employees’ perception of caring for patients and caring for one’s self, respectively. Demographics allow for comparison. The RBC audit is used to compare respondents who have attended the RSC class, or not, as well as those who practice primary nursing, or not.


HAI Monitoring Tool

Survey #235: 4 pages, 29 items

Monitor central-line associated bloodstream infections (CLABSI), catheter associated urinary tract infections (CAUTI), and ventilator associated events (VAE). Save money by improving performance.

Use of this audit has been proven to reduce the counts of each respective “never event” through the use of real-time reports to allow for prospective interventions.

Demographics are used for comparison.


Palliative Care Consult Survey

Survey #295: 4 pages, 17 items

Collect information regarding the status of a patient admitted to palliative care.

This survey has been proven to demonstrate the impact of using palliative care consultation as it relates to a decreased length-of-stay (LOS).


Healing Compassion Survey, 7 C’s Scotland

Survey #299: 1 page, 22 items.

This survey measures the perceived quality of care that a patient received from a specific member of staff within the facility.


DNV Open Record Review

Survey #303: 5 pages, 41 items

This audit evaluates a facility regarding fulfillment of the DNV GL requirements.


Healthcare Environment Survey (HES)

Survey #306: 1 page, 12 items.

This survey measures job/employee satisfaction using socio-technical systems (STS) theory. Using factor analysis, Dr. John Nelson reduced the number of items in the standard HES while maintaining a valid instrument.


Professional Practice Framework Assessment (PPFA)

Survey #307: 11 pages, 67 items

The Professional Practice Framework Assessment Survey (PPFA) measures the extent to which each of the 10 essential elements of the Clinical Practice Model (CPM) Resource Center’s Professional Practice Framework™ exists within a facility.